The Directorate of Income Tax (Organisation & Management Services), which is headed by a Director of Income Tax, came into existence in the year 1972 on the recommendations of the Direct Taxes Enquiry Committee (Wanchoo Committee). It started functioning in April, 1973. This Directorate is an attached office of the Board and functions as an internal management consultant to the Board. The original charter of functions of this Directorate was:
I. Carrying out review of the procedure and systems of work
II. Laying down work/staff norms
III. Monitoring the utility of existing forms and registers, office layouts etc in the Income Tax Department
2. Over the years, the Directorate has not only carried out these functions but has also considerably enlarged the scope of its original charter of functions because of complex management and organizational problems not contemplated earlier. It is, at present, performing mainly the following functions :
I. Conduct organizational and management studies.
II. Carrying out continuous review of work procedures for improving methods and management practices.
III. Seek to identify deficient areas and devise more efficient methods of work.
IV. Laying down work/staffing norms.
V. Assisting the CBDT in formulation of Action Plans for the Income Tax Department and its appraisal by regularly monitoring the performance of the field offices vis-à-vis the targets set for them.
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