Central Government Departments


 

Grievance Cell of Electronics and Computer Software Export Promotion Council

Indian electronics and software industry has established its competence in the global markets, which is amply reflected in the export realization of Rs 85,300 crores (US $ 18.99 billion) during 2004-05. In order to accelerate and sustain future growth, we need to take strategic actions at all levels of industry and support organizations like ESC.

The Council’s Working Committee had decided that to reflect the changing paradigm, the Council should make conscious efforts to further improve the effectiveness of this Council and assist in creating a more conducive environment for exports.

One of the initiatives of the Working Committee, is the decision to constitute a “GRIEVANCE REDRESSAL CELL” within the Council for the benefit of member exporters.

The “GRIEVANCE REDRESSAL CELL” would address the grievances of member companies related to exports by conveying the same to the concerned Government Ministries, their Departments and associated agencies. Towards this objective, the Cell would effectively represent the genuine operational problems of exporting members and interact with the concerned officials.

Shri D .P . Gupta , Additional Executive Director, ESC is the Co-ordinator. The Cell would also draw upon the expertise and experience of senior managers of member companies in achieving its objectives.

Members of the Council are requested to send their genuine export related grievances to the “GRIEVANCE REDRESSAL CELL” in the proforma annexed at the following e-mail address :- dpgupta@escindia.com

We are confident that you will utilize this innovative service of the Council as and when needed by the esteemed members.

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