Compensation claims for loss, damage, etc. to consignments in transit are dealt with by CONCOR in accordance with the provisions of the Railways Act 1989.
According to the rules notified as required under Section 103 of the said Act, liability of CONCOR for general goods shall not exceed an amount calculated at the rate of Rs.50/- per Kg. unless the consignor had declared the value of the consignment at the time of booking, and paid in addition to freight charges, a percentage charge which varies from 0.25% to 1% of the value depending on the distance for which the consignment is booked.
In order to avoid a time bar on settlement of claims, the claims should be preferred within six months of the date of booking.
All claims should be addressed to the Head of the Region (CGM/RGM) where the destination station/depot lies.
To assist us in dealing with claim cases promptly, claimants are requested to furnish the following details in their claim letter:
i. Inland Way Bill Number
ii. Date of Issue of Inland Way Bill
iii. Booking Station
iv. Destination Station
v. Commodity-Description and Weight
vi. Details of loss/ shortage/ damage
vii. Shortage certificate/open delivery certificate issued by CONCOR at the time of delivery
viii. Amount Claimed (indicating the basis on which this has been arrived at, such as original trade invoice, beejuk, bill, etc.)
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Energy managers, energy auditors, industry/process specialists
Energy managers:
This section provides information about energy managers (as registered by the users) in each of the specified sector is available.
Note : They are not the certified energy managers from BEE. The details are for information only. However list of certified energy managers