To provide high quality mail, parcel and related services in India and throughout the world ; to be recognized as an efficient and excellent organisation exceeding the expectations of the customers, employees and the society; to perform the task by:
Total dedication to understanding and fulfilling customer’s needs
Total devotion to providing efficient and reliable services , which
customers consider to be value for money.
Total commitment to providing challenging and rewarding career for every employee.
Total recognition of the responsibilities as a part of the social, industrial
and commercial life of the country
Total enthusiasm to be forward looking and innovative in all areas.
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